Send a parcel with Fedex

The company Federal Express was started by Frederick W. Smith

Fedex delivery services carry packages weighing up to a maximum of 68 kg.

Good to know: Good to know: If the dimensional or volumetric weight is greater than the actual weight of the package, it is the latter that is retained when invoicing the transport. To determine the circumference, you must measure the total distance around the package at the widest point (2 times the height + 2 times the width). 

Creation date : 1975
Slogan : : We Deliver For You
Head office : Memphis, Tennessee 

What's FedEx?

• Active in 220 countries and territories
• 400 000 employees
• 150 000 vehicles
• 650 planes, making it the second biggest global park after the one from
• 12 millions packages per day transiting through its global network. 

Available services : 

• International priority 

  Fedex offers you a fast shipping service to send your parcels to the main cities of Europe within 1 to 2 working days before 10:30 am (export, import). In the United States it is a frequently used service and delivery times generally vary from 1 to 3 working days before 10:30 am (export, import). 

  From Canada and India and to all countries in the world, delivery times vary (export 2 days, import 3 days). Service available Monday to Friday in most countries. Dimensions must not exceed 274cm (108”) in length or 330cm (130”) in circumference (2 x height) + (2 x width). 

• Fedex International Economy 

  Fedex offers you a reliable and economical shipping service to ship to European countries, to the United States, Canada and India. Delivery times generally vary from 4 to 6 working days from Monday to Friday. (export 4 days, import 5 days). Dimensions must not exceed 274 cm in length or 330 cm in circumference. (2 x height) + (2 x width). 

•  FedEx International First 

  Fedex offers the First Shipping Service to make it easier for you to clear customs. You can send parcels to the United States, Canada and the main cities of Europe (export, import). Delivery is made before 8:00 a.m. or 8:30 a.m. in 2 working days from Monday to Friday. Pickup available on Saturday in some countries. 

• Fedex 2 day

  Fedex offers you the FedEx 2day shipping service. Packages are delivered within 2 business days anywhere in the United States. You can choose between two delivery options depending on the urgency of your shipment. Delivery can be made on the second working day in the morning before 10:30 or at the end of the second working day. 

• Fedex Home delivery

  Fedex offers you the Fedex Home Delivery shipping service. With this service you can choose the day, the place and a delivery time slot. A reservation number is delivered to you by SMS or email. Your package is delivered by a driver against signature and by presenting an identity document. Delivery times generally vary from 1 to 5 working days from Monday to Friday.

• Fedex Priority Overnight 

  Fedex offers FedEx Priority Overnight® shipping service. Delivery is made the next day or maximum within 48 hours depending on the delivery area. Before 10:30 a.m. or noon in most businesses and 4:30 p.m. in rural areas. Dimensions must not exceed 274 cm in length or 330 in circumference (2 x height) + (2 x width). 

• Fedex Ground

  Fedex offers you an economical door-to-door shipping service. Delivery takes place from 1 to 7 business days from Monday to Friday in all provinces and territories of Canada and to the United States. Dimensions must not exceed 274 cm (108 in) in length, or 419.1 cm (165 in) in circumference (2 x height) + (2 x width).  

• FedEx Express Saver

  Fedex offers you a fast shipping service. Delivery is made within a defined period of 24 to 48 hours. You can even set the time of day for delivery. Dimensions must not exceed 274 cm in length or 330 cm in circumference. (2 x height) + (2 x width). 

How is the cost of sending the package calculated?

The cost of sending a parcel depends on the departure and destination addresses as well as the options you will select with or without signature, for example. The best way to find out how much it will cost to send a package with Fedex is to register on MyFlyingBox and make a first expedition.

On our online interface you can calculate the price of the shipment according to the size, the weight of your package, the country of departure, destination etc.

How to protect your package against loss or damage?

As a professional shipper, your package benefits from a standard MyFlyingBox guarantee, of a maximum of €50 in the event of theft and loss. For articles or products with high added value, we advise you to take out additional Ad Valorem insurance which will allow you to insure your parcels up to €100,000. In the event of theft, loss or damage, compensation will be calculated on the basis of the value declared during your shipment.

Complaints procedure for uninsured shipment

• • • Open a ticket in the incident manager on your online account by selecting the parcel number concerned
    • A confirmation of the incident with the carrier will be made by our services
    • Upon receipt of the confirmation of the loss by the carrier, we can validate the MyFlyingbox guarantee
    • It will be necessary to provide us with the purchase and/or sale invoice including the full description of your goods to claim the guarantee which may go up to a maximum of €50.
    • Damage due to defective packaging is not allowed by the carriers and therefore the transport costs remain the responsibility of the customer.
    • In case of loss of the package, the shipping costs are always refunded.

It should be specified that the breakage or deterioration of your content is not covered by the MyFlyingBox guarantee.

Complaints procedure for insured shipment

• • • Open a ticket in the incident manager on your online account by selecting the parcel number concerned
    • Wait for confirmation of the incident and/or loss with the carrier to be validated by our services
    • Upon receipt of confirmation of loss or damage from the carrier, we will require:
      • • A purchase and/or sale invoice including the description complete with your merchandise
        • Des photos de votre produit et de votre produit dans son emballage en amont de l’expédition seront nécessaire pour toutes les expéditions d’une valeur supérieure à 4000€Nous procèderons également au remboursement des frais de transport.
    • Once the file is completed and validated, it will be sent to the insurance and the reimbursement will reach you within 15 days to 4 weeks depending on the value.

We kindly ask you to download from the incident manager the documents required by the insurance. Moreover, do not hesitate to consult our article Subscribe to My Flying Box “Ad Valorem” insurance for more details.

All carriers, including Fedex, have terms and conditions of carriage. If you deviate from these conditions, supplements may be charged to your invoice afterwards. When you ship with Fedex, you automatically agree to that carrier's Terms and Conditions.