Send a parcel with UPS

Founded by James E. Casey,  UPS is recognized as the number one solution for parcel delivery around the world. Localement ou à l’échelle internationale, UPS is here to help you master your logistical process and to contribute to the highest satisfaction of your clients. UPS allows you to ship packages up to a maximum of 70 kg. If your parcel weighs more than 31.5 kg, you will have to stick a special label on it, marked “heavy parcels”.

Creation date : 1907
Slogan : : Synchronizing the world of commerce
Head office: Sandy Springs, Géorgie

Available services

• UPS Access Point Economy
• UPS Standard
• UPS Express Saver
• UPS Express
• UPS Expedited

Send a package with UPS in Europe

• Sending a package with UPS from France

If you want to send a package with UPS from France, you can use the shipping services national and international shipping services (export and import).

• Sending a package with UPS from Germany

If you want to send a parcel with UPS from Germany, you can use the shipping services national and international shipping services (export and import). national et les services d’expédition internationales (export and import). 

• Services for shipping to Europe

  • Fast Delivery (1 to 7 working days)

  Sending parcels UPS Express, Express Plus, UPS Express Saver

  Sending a package with UPS within a business day is ideal when you want your shipment to arrive at its destination early in the day. So you can opt for Express delivery between 10:30 a.m. or 12:00 p.m. or Express Plus if you want to be delivered as soon as possible, between 8:30 a.m. and 9:00 a.m. UPS Express Saver is one business day delivery before 6 p.m.

   

  • Standard Delivery (Day defined according to the scheduled date)

  Standard UPS shipment is conveniently designed to allow you to plan your delivery dates and save transport costs. In France delivery is within 1-2 working days of dispatch.

   

  • UPS Pick-up or drop-off point

  UPS Access Point has a network in Europe. Drop off and collect your parcels near you at a collection point such as a supermarket or service station. Depending on the opening hours, choose the solution that suits you best. There are some that are very flexible with opening hours late at night and open on weekends. It will be necessary to present an identity card on site to be able to collect the parcel.

Sending a package with UPS internationally

• Sending a package with UPS from the United States

If you want to send a package with UPS from the United States, you can use the shipping services national and international shipping services (export and import). national et les services d’expédition internationales (export and import). 

• Sending a package with UPS from Canada

If you want to send a package with UPS from Canada, you can use the shipping services national and international shipping services (export and import). national et les services d’expédition internationales (export and import). 

• Sending a package with UPS from India départ de l’Australie

If you want to send a package with UPS from Australia, you can use Domestic Shipping Services and International Shipping Services (export only). Deposit in a relay point UPS Access Point. Open weekends and evenings.eposit in a relay point UPS Access Point. Open weekends and evenings. 

• Sending a package with UPS from India départ de l’Inde

If you want to send a package with UPS from India, you can use the shipping services national and international shipping services (export and import). national et les services d’expédition internationales (export and import).

• Services for shipping internationally

  • Standard (Day defined according to the scheduled date)

  Delivery is made in three or more days depending on the predefined date. The maximum shipping weight is 70 kg. Depending on the destination, there is a special label mentioned “heavy parcels” for parcels weighing more than 25 kg.

  • Fast (1 to 7 working days)

  2 to 7 days in the rest of the world depending on the country of destination. Collection between 2 p.m. and 5:30 p.m. (local time). Please provide us with the recipient's telephone number to simplify customs formalities.

  UPS Express and Express plus delivery service, Express Saver, Express – UPS Expedited, UPS Ground Service

  Country: USA, Canada, Australia and India.

  For more details consult the UPS carrier by registering for free on our MyFlyingBox platform. On our online interface you can calculate the price of the shipment according to the size, the weight of your package, the country of departure, destination etc.

How is the cost of sending the package calculated?

The cost of sending a package depends on the departure and destination addresses as well as the options you will select with or without signature, for example. The best way to find out how much it will cost to ship a package is to register on MyFlyingBox and make a first expedition.

On our online interface you can calculate the price of the shipment according to the size, the weight of your package, the country of departure, destination etc.

How to protect your package against loss or damage?

As a professional shipper, your package benefits from a standard MyFlyingBox guarantee, of a maximum of €50 in the event of theft and loss. For articles or products with high added value, we advise you to take out additional Ad Valorem insurance which will allow you to insure your parcels up to €100,000. In the event of theft, loss or damage, compensation will be calculated on the basis of the value declared during your shipment.

Complaints procedure for uninsured shipment

• • • Open a ticket in the incident manager on your online account by selecting the parcel number concerned
    • A confirmation of the incident with the carrier will be made by our services
    • Upon receipt of the confirmation of the loss by the carrier, we can validate the MyFlyingbox guarantee
    • It will be necessary to provide us with the purchase and/or sale invoice including the full description of your goods to claim the guarantee which may go up to a maximum of €50.
    • Damage due to defective packaging is not allowed by the carriers and therefore the transport costs remain the responsibility of the customer.
    • In case of loss of the package, the shipping costs are always refunded.

It should be specified that the breakage or deterioration of your content is not covered by the MyFlyingBox guarantee.

Complaints procedure for insured shipment

• • • Open a ticket in the incident manager on your online account by selecting the parcel number concerned
    • Wait for confirmation of the incident and/or loss with the carrier to be validated by our services
    • Upon receipt of confirmation of loss or damage from the carrier, we will require:
      • • A purchase and/or sale invoice including the description complete with your merchandise
        • Des photos de votre produit et de votre produit dans son emballage en amont de l’expédition seront nécessaire pour toutes les expéditions d’une valeur supérieure à 4000€Nous procèderons également au remboursement des frais de transport.
    • Once the file is completed and validated, it will be sent to the insurance and the reimbursement will reach you within 15 days to 4 weeks depending on the value.

We kindly ask you to download from the incident manager the documents required by the insurance. Moreover, do not hesitate to consult our article Subscribe to My Flying Box “Ad Valorem” insurance for more details.

Tous les transporteurs ont des conditions générales de transport. Si vous dérogez à ces conditions, des suppléments peuvent être facturés sur votre facture par la suite. Lorsque vous envoyez avec un transporteur, vous acceptez automatiquement les Conditions Générales de ce transporteur.