Send a parcel with Chronopost

Chronopost specializes in the transport of small goods (under 30 kg).
Founded by Groupe La Poste in response to the presence of American retailers and the demand for rapid delivery.

Creation date : 1985
Slogan : : Des solutions pour vous simplifier la vie
Head office : Paris 14ème

What is Chronopost ?

Chronopost responds to companies needs (B2B) and private individuals (B2C) and the new C2C demands on marketplaces such as Vinted or Videdressing.

Over the past decades, Chronopost has expanded its network at the national, European and worldwide level.

In 2020, Chronopost is a 3,900 employees company, with 7,200 delivery rounds, 176 million parcels, and 19,755 proximity points.

Price shipping example for a parcel with Chronopost to France with deposit in a post office:

Rate Chrono13 for a 5 kg shipment from Paris to Bordeaux in B2B            11,51€ HT
Rate Chrono13 for a 5 kg shipment from Paris to Bordeaux in B2C         18,05€ HT
Rate Chrono Relais for a 5 kg shipment from Paris to Bordeaux :              10,66€ HT

Chronopost delivery services in France

Le Chrono13 Our delivery service guarantees that, once the parcel has been picked up by the carrier, it will be delivered to the addressee's address on the following day or the next working day before 1pm. (working day from Monday to Friday).

Le Chrono Relais : is a delivery service which guarantees that, once the parcel has been picked up by the carrier, your parcel will be delivered to the address of the nearest point selected by the recipient, on the following day or the next working day before 1pm. (working day from Monday to Friday).

Le Chrono samedi This service is available on Fridays to ensure that your parcel is delivered to its recipient on Saturday morning in France.

The aim of these services is to deliver within an announced time slot, e.g. before 1pm or before 10am.
Chronopost's strengths in France:

• • • Service with online parcel tracking and against signature during delivery
    • Possibility of collecting the package from the post office in the absence of the recipient.
    • An online "Predict" interface and SMS messages can be used to reschedule deliveries.

Sending a parcel internationally with Chronopost

Fast, cost-effective delivery to Europe

In Europe, Chronopost benefits from the DPDGroup network (made up of acquisitions made by the Group between 2004 and 2014): fast, economical deliveries to Europe

In Europe, Chronopost offers 2 types of service:

• • • Chrono Classic covers all 27 European countries with delivery times of 2 to 7 working days.
    • Chrono Express, covering 27 European countries with delivery times of 1 to 2 working days

Rate Chrono Classic for a 5 kg shipment from Paris to Berlin in B2B    13,67€ HT
Rate Chrono Express for a 5 kg shipment from Paris to Berlin in B2B  31,71€ HT

Fast worldwide delivery

For the rest of the world, Chronopost offers a single service: Express Delivery to 230 countries and territories.

• Chronopost Express for delivery between 2 and 10 working days, depending on the 230 destinations covered by this service.

Understand the price of a Chronopost service.

• • • Transport price,
    • fuel surcharge,
    • air security tax,
    • remote area supplements,
    • volumetric weight
    • surcharges for deliveries to private customers.
    • Customs clearance fees for international shipments
    • Customer service

Characteristics of parcels handled by Chronopost

• • • Max. weight: 30 kg
    • Maximum length: 150 cm
    • Circumference: 300 cm

Other specific Chronopost services

CHRONOPOST PARCEL TRACKING & TRACING
Each parcel is fitted with a transport label with a unique tracking number. This number will be the link between sender and receiver until the package is delivered.

SHOP2SHOP : RELAY-TO-RELAY PARCEL DELIVERY SERVICE
Most of these are local shops where you can drop off your parcel and send it to another local point where the recipient can collect it.

CHRONOPOST FOOD SENDING PACKAGES OF FOOD (SPECIFIC CONTRACT FOR CERTAIN CHRONOPOST-IDENTIFIED CUSTOMERS).

CHRONO VITI is the solution for transporting bottles of wine and champagne for private and professional customers.

Customer service

A parcel that arrives in poor condition, or one that doesn't arrive at all, is a situation that has to be dealt with. If this happens to you, don't hesitate to contact our customer service department. We have a direct line to the carriers to help you with all the formalities.